FAQs

We apologize for any error made in the processing of your order and for any inconvenience it may have caused. Damaged, defective or incorrect items must be reported within 7 days of delivery. Our easy returns process makes it simple to correct your order or process a refund. Please contact us as soon as possible at contact@dressthepopulation.com with a photo of the error and we contact you as quickly as we can to resolve the issue. Please note that items that are damaged or incorrect that are outside of our normal returns window will not be accepted.
Sorry, price adjustments will not be done for items at a reduced price. We only offer sales for a limited time, so by buying early, you ensure that you get the style in the color and size you want!
For press-related inquiries please contact: contact@dressthepopulation.com

Yes, Dress the Population offers wholesale. 

For wholesale inquiries Pease contact: wholesale@dressthepopulation.com

EMAIL

Send us an email and we will do our best to get back to you as soon as possible.

Make sure to include any relevant details like an order number, account email, photos, or anything else that will help us answer your question.

Online Orders: contact@dressthepopulation.com  

Wholesale inquiries: sales@dressthepopulation.com

 

We observe the following Holidays:

New Years eve 

New Years Day

Memorial Day 

Independence Day 

Labor Day 

Thanksgiving Day 

Christmas Eve 

Christmas Day 

"Please note that your order may experience delays on or around the above dates"

We accept Visa, Mastercard, Discover and American Express, Paypal, Apple Pay, and Google Pay
We can change or cancel your order as long as its has not been prepared for shipping. For change or cancellations please email us at contact@dressthepopulation.com with your order # in the subject line.
We apologize for any error made in the processing of your order and for any inconvenience it may have caused. Damaged, defective or incorrect items must be reported within 7 days of delivery. Our easy returns process makes it simple to correct your order or process a refund. Please contact us as soon as possible at contact@dressthepopulation.com with a photo of the error and we contact you as quickly as we can to resolve the issue. Please note that items that are damaged or incorrect that are outside of our normal returns window will not be accepted.

If you have not relieved your order, please reach out to us right away: contact@dressthepopulation.com

After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Please make sure you have a secure location to receive your order.

USPS Priority Mail: Delivered in 3-5 Business Days after the ship date. Please note that USPS Priority mail does not guarantee a delivery date. 

We ship from the Tampa Bay, FL area. Time in transit for ground packages to the East Coast is 4-5 business days. 

We currently offer free ground shipping on orders $98 and up, shipping within the United States. Simply select the "free ground shipping" option on the check out page. Orders shipping outside the United States are not eligible for free shipping. 

UPS 3 Day Select: Delivered 3 business days after the shipment date. We do not currently offer weekend deliveries.

Please contact customer service: contact@dressthepopulation.com

  • if you have a time sensitive order as we do not guarantee your order will be shipped the same day it is placed. We understand you may need your dress for a special occasion and we will do our best to help get it to you when you need it. 

UPS 2nd Day Air: Delivered 2 business days after the shipment date. We do not currently offer weekend deliveries.

Please contact customer service: contact@dressthepopulation.com 

  • if you have a time sensitive order as we do not guarantee your order will be shipped the same day it is placed. We understand you may need your dress for a special occasion and we will do our best to help get it to you when you need it. 

 Standard Next Day Air: Delivered the next business day after the shipment date (delivers on Monday if ship date is Friday). We do not currently offer weekend deliveries.

Please contact customer service: contact@dressthepopulation.com 

  •  if you have a time sensitive order as we do not guarantee your order will be shipped the same day it is placed. We understand you may need your dress for a special occasion and we will do our best to help get it to you when you need it. 

We currently ship within the United States and Canada.

Shipping cost and transit time varies by location.  Your shipping cost will be calculated on your checkout page.

We ship from the Tampa Bay, FL area. Orders typically ship within one business day of the order placed. 

For expedited orders they must be placed before 12:30 PM EST to ship the same day.

We are closed on Saturday and Sunday, orders placed over the weekend will be shipped by Tuesday of the following week.

Please contact customer service: contact@dressthepopulation.com if you have a time sensitive order as we do not guarantee your order will be shipped the same day it is placed. We understand you may need your dress for a special occasion and we will do our best to help get it to you when you need it.

After an order has been delivered to the correct shipping address on the order, we cannot be held responsible for lost or stolen packages. Please make sure you have a secure location to receive your order.

USPS Priority Mail: Delivered in 3-5 Business Days after the ship date. Please Note USPS does not guarantee delivery time.

Time in transit for ground packages to the East Coast is 4-5 business days.

UPS 3 Day Select: Delivered 3 business days after the shipment date. We do not currently offer weekend deliveries.

UPS 2nd Day Air: Delivered 2 business days after the shipment date. We do not currently offer weekend deliveries.

Standard Next Day Air: Delivered the next business day after the shipment date (delivers on Monday if ship date is Friday). Overnight shipping does not guarantee morning delivery. We do not currently offer weekend deliveries.

UPS Next Day Air Early: Delivered the next business by 9:00 AM day after the shipment date (delivers on Monday if ship date is Friday). We do not currently offer weekend deliveries.

Please refer to the size chart below and on each style located in the "Size and Fit" section on each items page.  

If you need more help, our team can answer all your questions on sizing and fit.

Send us a note at contact@dressthepopulation.com and include your typical size and measurements and we’ll provide individualized advice. If the fit doesn’t work out the first time, remember, returns within the US are always free.

XXS XS S M L XL XXL
Size 0/2 2/4 4/6 8/10 10/12 12/14 14/16
Bust 33" 34" 35.5" 38" 40.5" 42.5" 43.5"
Waist 25" 26" 27.5" 30" 32.5" 34.5" 35.5"
Low Hip 35.5" 36.5" 38" 40.5" 43" 45" 46"